Try to reset the motor to factory mode.
Somfy awning remote reset.
Troubleshooting the somfy rts remotes.
A jog is a brief in and out move of your motorized product.
Press and hold my and up until the awning begins to move in then release.
Using the new telis 1 remote briefly press the programming button until the window covering jogs window covering has now learned the commands of the new telis remote.
They can operate the remote while sitting without having to point it at the covering.
There are 4 things that can go wrong.
The somfy rts remote gives users control from anywhere making it easy to adjust the coverings.
When the blind or awning stops functioning let the motor cool down for about 15 20 minutes before trying to activate the blind again.
Links from the video.
Press and hold the program button on the back of the remote until the awning jogs.
When you want to reset your somfy remote control here s what you need to know.
A previously programmed remote can be used in order to add a new remote or channel to the motorized window.
Cassette awnings using a sunea rts motor.
The awnings are operated with buttons on the motor control or by a remote control.
Unplug for two seconds plug it back in for 10 seconds unplug it for two more seconds and then plug.
As a guide the motors will cease to function once it has been continuously used for about 3 4 minutes.
If the remote control stops working with the awning it needs to be reset.
Immediately press my to stop the awning.
Button on back of remote until window covering jogs 2.
Press and hold my until the awning jogs.
3 8 3 reset procedure for rts and io motors.
All somfy motors have a thermal sensor to protect the lifespan of the motors and to prevent overheating.
Test the awning for proper operation.
If not return to this page and repeat the procedure listed above.
Your remote transmitter is now reset to operate your motorized awning.
Often you will need to reset your somfy rts remotes when they have an issue or malfunction.
Your limits are now set.
Verify if the transmitter operates the awning.
The remote control works without problems under most conditions but on occasion it may lose its connection with the motor control unit.
If it does not jog continue to the next step.
If you can t get your somfy motor back to the factory settings with the reset procedure then something didn t go well.